FAQ

FREQUENTLY ASKED QUESTIONS

What are the personnel in your R&D department? What are their work qualifications?

Fragrance, color master, more than 20 years of experience.

What are the technical specifications of your products? If yes, what are they?

Appearance, odor, scale, measuring cup, ruler, humidity.

What are your plans for new product launch?

Test market, promotion, free trial, old customers.

How are your products composed? What are the specific materials?

Essential oils, waxes, wicks, containers. Soy wax, coconut wax and other plant waxes are the main products.

Does your company charge mold cost? How much is it? Is it refundable?

Yes, 3,000-5,000RMB, if the order is more than 50,000RMB, you can return it.

What certificates have you passed?

MSDS, Reach, ROHS, BSCI.

What environmental protection indexes have your products passed?

Reach, ROHS.